Frequently Asked Questions

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How can I continue to book Dynamic Air awards?

Unfortunately the Dynamic Air award product has been discontinued as of April 1, 2014. However, you may still continue to book flight awards on American and other AAdvantage participating airlines.

Can I request an upgrade if I have booked a Dynamic Air award?

Dynamic Air awards are not upgradeable

Will my taxes/fees get credited back to me if I have to cancel my Dynamic Air award reservation?

If you choose to reinstate your miles, any applicable taxes and fees will be returned to the original credit card within 2 billing cycles

How do I check-in for my Dynamic Air award reservation?

You will receive an email confirming your Dynamic Air award reservation. You can check-in for your Dynamic Air award reservation online at 24 hours prior to travel, or you may check-in at the airport using a self-service machine or airport ticket agent