Frequently Asked Questions


Want to know more about using your AAdvantage® miles to pay for all or part of your car or hotel awards? Take a look at the answers to some of our most commonly asked questions.

Click on a question below to expand the answer.


We offer great value at competitive prices. Plus, by using AAdvantage miles to pay for all or part of your car rental and/or hotel stay, you have more money to spend while on vacation.


All AAdvantage members are eligible to redeem their AAdvantage® miles for car and hotel Awards. Members may choose to pay 25%, 50%, 75% or 100% of the total cost of their reservation using miles. The cash portion of the transaction can be paid using any of the supported currencies (USD, BRL, CAD, MXN, GBP). Please contact your bank for any fees that might be charged by your bank if you wish to pay via a currency that is different from your credit card currency.


Yes. You must redeem at least 25% of the total cost of your reservation using AAdvantage miles. For example, if the total cost for a reservation is $100, you must redeem at least $25 worth of miles for that reservation.


Yes. You can combine cash with miles for car and hotel Awards at checkout. You may choose to pay 25%, 50%, 75% or 100% of the total cost using miles and pay the rest via cash (credit card).


No, you would need to make a separate booking for each hotel and car transaction.


No, there are no blackout dates for AAdvantage car & hotel awards. If the car or hotel inventory is available, it will display in search results.


No, all AAdvantage miles used for payment must be deducted from a single AAdvantage account.


Yes. All AAdvantage elite members receive special redemption rates. Rates are promotional and subject to change at any time.


AAdvantage members may redeem AAdvantage miles for car or hotel awards online only through the website at http://www.useAAmiles.com.


Once purchased, car rentals and hotel stays cannot be transferred to anyone else. You may purchase a hotel stay or car rental for a family member or friend by entering their information in the Traveler Information section during the booking process.


Yes, when required to enter information on the Traveler Information portion of the redemption booking process, simply enter the name of the family member or friend who will be using the hotel stay or car rental instead of entering your name.


You can cancel or change your car/hotel reservation within the cancelation timeframe if you book a refundable inventory. You can cancel your refundable reservation online by accessing your reservation at cars.useaamiles.com for car awards or hotels.useaamiles.com for hotel awards. You may change your refundable reservation withing the cancelation timeframe by cancel the existing reservation and rebook a new reservation.


You may shorten your hotel stay or car rental. However, once travel has commenced on your reservation, your transaction is non-refundable and AAdvantage miles may not be reinstated to your account.


Miles are deducted immediately from your AAdvantage account once you click "Purchase" on the Payment Details page. Please allow up to 24 hours for the transaction to show in your AAdvantage account summary.


Any charges incurred will appear on your statement as " RTI".


The miles deduction will appear on your AAdvantage account summary or statement as "Hotel award" or "Car award". You may log in to "Your activity"  to confirm the transaction.


The amount of AAdvantage miles required for redemption will be displayed once you enter your search parameters and your results are displayed.


Please contact AAdvantage car and hotel customer service  for assistance.


Please contact AAdvantage car and hotel customer service for assistance.


Yes, you will receive a confirmation email that contains your reservation details.


Please contact AAdvantage car and hotel customer service for assistance.


Your reservation information can be viewed by clicking on Your Trip on the menu.


Yes, hotel and car prices are guaranteed when paid at time of booking.


This site is for car and hotel awards only. Please visit www.aa.com to purchase an airline ticket or to use your AAdvantage miles to redeem for a flight award.


No, since AAdvantage miles were redeemed to purchase your hotel or car components, you will not earn AAdvantage miles on the hotel stay or car rental.


Car rates include most taxes, service charges or other additional fees. Rates do not include the drop fee for one-way car rentals. Rental car companies require a credit card at the time you pick up your vehicle. Charges are billed at time of rental and subject to change.

Some hotels may have a Resort Fee that is not included in your package price. These fees will be payable directly to the hotel. In addition, your preferred bedding or special request is based on availability and is not guaranteed.


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